Because Tmall requires a Chinese payment method and doesn’t always ship internationally, Sugargoo bridges the gap by:

• Purchasing items on your behalf using domestic payment
• Providing quality inspection and detailed product photos
• Offering discounted international shipping via partnerships with carriers

3. How to Buy Hermès Using Sugargoo (Step-by-Step)

Follow these steps to secure your Hermès item from Tmall via Sugargoo:

Step 1: Search for the Product on Tmall Global

Visit Tmallofficial flagship store“官方” (official)

Step 2: Copy the Product Link

Once you've found the desired Hermès product (e.g., a Birkin bag or silk scarf), copy its URL. Compare prices and options from different sellers in this product spreadsheet, which tracks best deals.

Step 3: Submit the Link to Sugargoo

1. Log in to your Sugargoo account.
2. Navigate to "Purchasing Service"     "Order for Me".
3. Paste the Tmall product link, specify size/color, and proceed to checkout.

Step 4: Pay for the Item and Fees

You’ll need to cover:
- Product cost (converted to USD if needed).
- Sugargoo’s service fee (~5%).
- Optional insurance for high-value items like Hermès.

Step 5: Wait for Delivery to Sugargoo Warehouse

Items typically arrive in 2–5 days after shipping. Sugargoo will inspect and upload photos to your account.

Step 6: Ship Internationally

Choose a shipping method (e.g., EMS or DHL) based on cost and speed. Luxury items may require:
- Invoice decluttering - Packaging protection (modest packaging to deter theft).